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Section 4 H-Sphere CP
Flash Demos
 
SECTION 1
Introduction
Instructions
Customer Svc

SECTION 2
Email Settings
WebMail

SECTION 3
Adding Sound & Music

SECTION 4
Flash Demos
HSphere CP
MonsterControls
FrontPage
WsFTP
Cute FTP

SECTION 5

Title 1


Mailboxes
(version 2.4 and up)
 

Related Docs:   Mail Overview Mail Forwards Mailbox Aliases Autoresponders Mailing Lists Mail Domain Aliases Configuring Outlook Express

Questions Considered:
bullet understanding mailboxes
bullet creating mailboxes
bullet removing mailboxes
bullet mailbox storage quota
bullet mailbox password
bullet discarding all incoming mail
bullet antispam
bullet antivirus
bullet signing into a mailbox
bullet definitions

 

Understanding Mailboxes

Mailboxes are used to send and receive e-mails via client based mail software and can store mail on the hosting mail server.

 

Creating Mailboxes

To create mailboxes in addition to webmaster and postmaster mailboxes obligatory created on each maildomain:

  1. Click New E-mail on the maildomain Controls page:

  2. On the configuration page that you will be taken to, do the following:

    bullet Enter mailbox name in the Email address field.
    bullet Check the Catch All box to collect email messages sent to a nonexistent account on the mail domain.
    If Catch All isn't enabled on any mail resource running on the mailbox's mail domain, such email message will bounce back to the sender with an error notification.
    bullet AntiSpam: check this option to enable antispam filtering for your mailbox.
    bullet AntiVirus: check this option to enable antivirus protection for your mailbox.
    bullet Check the box next to MAILBOX and configure:
    bullet Password: see below.
    bullet Comment: enter description to help identify the mailbox.
    bullet Discard All Incoming Mail: see below.
    bullet Alias by: use this option for mass creation of mail aliases. Enter alias names (without the @ part) separated by ',' or ';' or 'SPACE'.
  3. Click the Submit button at the bottom of the form.
  4. Agree with the charges, if any.

 

Removing Mailboxes

To remove a mailbox preserving other services running on this e-mail address:

  1. Click the mailbox e-mail address in the E-mail list on the maildomain Controls page:
     

  2. Uncheck MAILBOX.
  3. Click the Submit button at the bottom of the form.

To remove a mailbox with other mail services running on this e-mail address, click the Trash icon in the mailbox Properites entry on the Mail Controls page:
 

Postmaster mailbox can't be deleted.
To delete a Catch All mailbox, first switch Catch All OFF.

 

Mailbox Storage Quota

Mailbox quota defines how many MB of mail you can store in your mailbox. You can't store more than allowed by the mailbox quota. It is not included into the site disk space quota. If your hosting plan allows, you can increase the initial free mailbox quota.

To increase mailbox quota:

  1. On the maildomain Controls page click the of X MB link in the mailbox Properites entry:

  2. Enter new quota size in megabytes and click the Submit button.

From this moment on, you will be charged for the difference between this new amount and the free amount your hosting plan grants. This charge will be added to the recurrent fee at the beginning of each billing period.

You can't change quota for the postmaster mailbox.

 

Mailbox Password

Mailbox password is an alphanumeric combination that authenticates logging into the mailbox. It is required when you are logging into the mailbox outside your control panel or when you configure an external mail client to access your mailbox.

To change mailbox password:

  1. Click the e-mail address in the E-mail list on the maildomain Controls page.
  2. In the MAILBOX section enter a new password in the Password and Confirm password fields.
  3. Click the Submit button at the bottom of the form.

 

Discarding All Incoming Mail

If you don't need ALL your incoming mail, you can configure your mailbox to discard all incoming mail.
In this case senders won't receive 'undelivered mail' notifications.

  1. Click the mailbox e-mail address in the E-mail list on the maildomain Controls page.
  2. In the MAILBOX section check the Discard All Incoming Mail box.
  3. Click the Submit button at the bottom of the form.

 

AntiSpam

AntiSpam allows to trace, filter out and delete spam messages coming to your mailbox.
When you enable antispam for a mailbox, you can use antispam preferences configured for a mail domain or configure it individually for a specific mailbox. The system doesn't delete messages recognized as spam. It only marks them as spam and delivers them in a regular way, which is why these messages also count against your summary traffic.

 

To enable spam protection for a mailbox:

  1. Click the mailbox e-mail address in the E-mail list on the maildomain Controls page.
  2. In the MAILBOX section check the AntiSpam box.
    To use mail domain antispam preferences, check the Use mail domain antispam preferences box. Otherwise you'll have to configure it separately for this specific mailbox.
     
  3. Click the Submit button at the bottom of the form.

 

To configure spam protection for a specific mailbox:

  1. Enable spam protection for the mailbox.
  2. Click the Antispam icon in the Resources included column:

     

     

  3. On the Antispam prefrences page:
    bullet spam check level determines how aggressively spam will be filtered. Antispam filters analyze each email message as it passes through the gateway email server and score it between 1 and 14. The larger the number the more likely it is considered to be spam:
    bullet Very Aggressive: guarantees almost anything delivered to your mailbox will be legitimate. However you will lose a lot of email (rejects messages that score over 2)
    bullet Aggressive: guarantees anything delivered to you will be legitimate. Still a fair chance of false positives (rejects messages that score over 4)
    bullet Normal: might block some mailing lists messages (rejects messages that score over 7)
    bullet Relaxed: accepts semi-legitimate bulk mail (rejects messages that score over 10)
    bullet Permissive: accepts almost everything (rejects messages that score over 14)

    The default value is usually 5, but this can be changed by the hosting system administrator.

    bullet White List - sender e-mail addresses to accept
    bullet Black List - sender e-mail addresses to reject

    White and Black Lists have priority over the spam check level.
       * you can use masks using '*' and '?'. For example: *@domain.com, ?abc@domain.com, *.domain.com
       * e-mail addresses or masks should be separated by ',' or ';' or 'ENTER' or 'TAB' or 'SPACE'.

  4. Click the Submit button at the bottom of the form.

 

To configure antispam for a maildomain:

  1. Click the AntiSpam preferences icon in the Mail Service section on the maildomain Controls page:

  2. On the page you will be taken to, configure Antispam prefrences the same way you configure spam settings for a mailbox.
  3. Click the Submit button at the bottom of the form.

 

AntiVirus

AntiVirus checks incoming mail for viruses and if detects any, sends e-mail notification about it and deletes the virus mail.
To turn on AntiVirus for a specific mailbox:
 

  1. Click the mailbox e-mail address in the E-mail list on the maildomain Controls page.
  2. In the MAILBOX section check the AntiVirus box.
  3. Click the Submit button at the bottom of the form.

 

Signing into a Mailbox

To send and receive mail from your mailbox you should sign in. This can be done from your control panel by clicking the Launch Webmail icon in the Properties column:

Provided you signed up for a Unix/Linux plan, you can also sign into your mailbox from outside your control panel by entering http://YOUR_WEB_SERVER_IP in the Address field of your browser and clicking the IMP-mail client link on the page you are taken to.

 

DEFINITIONS:
Quota: change the quota for this specific mailbox. Mailbox quota is not related to the site disk space quota. To change your mail quota, enter its new size in megabytes. From that moment on you will be charged for the difference between this new amount and the default free amount. This charge will be added to the recurrent fee at the beginning of each billing period.
Catch All: if it's on, any email messages sent to a nonexistent account on your domain will go to this address.
Example: your mailbox Admin@example.com is marked as catch all. If someone sends an email to support@example.com, which doesn't exist, this particular message will arrive at Admin@example.com. If no account were marked as catch all, this message would bounce back to the sender with an error notification.
Password: click the icon to change the mailbox password.
Autoresponder: set your mailbox to respond to the sender of incoming mail with a preset message. You need to compose a separate response message for every mailbox. Note: in version 2.3 and higher, autoresponder is an independant mail resource. (For details see below)
WebMail: go to the web e-mail client to send or receive e-mail messages.
Discard all incoming mail: turn this ON only if you are absolutely sure you don't need ALL your incoming mail. You can also turn it on when you are going on vacation. Senders won't receive 'underlivered mail' notices.
Delete: delete the mailbox. To delete a Catch All mailbox, first switch Catch All OFF.
Trouble Ticket: report troubles with the mailbox.

Related Docs:   Mail Overview Mail Forwards Mailbox Aliases Autoresponders Mailing Lists Mail Domain Aliases Configuring Outlook Express

 

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